Support

Administration

• How to assign single employee to calendar
• Viewing your calendar on the support site
• Training Mode
• How to check your total client count and products and services
• How to get invoices
• Lock system
See all 24 articles

Online

• How to perform an Online Sync
• How to integrate Online Booking to your Facebook page

Marketing

• How to insert a HTML code onto email marketing
• How to check your SMS and Email credit balance
• How to stop sending marketing campaigns to certain clients
• How to create Label printing marketing
• How to search promotions
• How to setup an SMS promotion
See all 13 articles

Clients

• Preferred Employee
• How to print formulas
• How to upload images to your client card
• How to search clients by referrals and run a marketing campaign
• How to merge client cards
• How to setup referral
See all 19 articles

Products

• How to colour code your services
• Doing a stocktake
• How to use Professional products
• How to create a package
• How to create a new service
• How to create a new product
See all 24 articles

Employees

• Create new online user
• User name already exists
• How to set calendar selection
• Setting up fingerprint ( biometric ) security
• How to create / edit default working hours
• How to edit shifts
See all 20 articles

Transactions

• Email receipt - client not receiving attachment
• How to refund/cancel prepaid package
• Using loyalty points for free services / products
• How to make a payment bankable and non bankable
• How to print / email a outstanding invoice
• Setting up Loyalty Points for free services / products
See all 36 articles

Bookings

• Creating recurring bookings
• Cancel recurring bookings
• How to utilise Resources
• Knowing who made/adjusted a booking
• Copying bookings
• Moving bookings
See all 16 articles

Reports

• Difference between Salesperson and Employee
• Generating commission reports
• Generating Employee Summary Report
• Gift Card reports
• How to export report reports
• How to get a Booking Detail Report
See all 14 articles

Announcements

• What is First Declared Value in End Trading Report

FAQ

• How to find your Online Booking link
• Retrieving your username and password
• How to setup online bookings - Employees
• How to setup online bookings - Services